- Definition
- Description of personal qualities
- Characteristic
- Description of business qualities
- Positive
- Negative
One of the guarantees of the success of any activity is the professionalism of the person involved in it, which is why it is so important to look at the business qualities of the employee. They allow you to understand what he is capable of and what you can entrust to him. It is advisable to analyze them when applying for a job; it is also important to remember about personal qualities, on which behavior with colleagues and management often depends. The list of both varies for different professions. They can change if necessary for career advancement.
Business qualities are extremely important when applying for a job
Definition
Business qualities are a person’s ability to perform functions if he has a certain level of knowledge, education, work experience and personality characteristics. Without identifying and assessing them, it is difficult to entrust him with the performance of duties and count on their high-quality performance.
There are different approaches to defining business and professional qualities. Some people tend to believe that an employee’s professional qualities are the least important. The most popular position is that professionals reveal in more detail the characteristics of a specialist’s properties. Business skills are universal qualities for different types of work.
Description of personal qualities
Personal qualities play no less important role than business qualities when applying for a job. Personal properties reveal the characteristics of a specialist as a person and show how he interacts with other people. Some of them are laid down from childhood, formed in the family, the other part develops in society, in school and student groups. Some personal characteristics can only be discovered during work; positive qualities can and should be developed to achieve professional goals.
Professional and personal qualities are important for work. They are reflected in the resume of a candidate for a position, often business ones follow from personal ones.
Given the same professional characteristics, the employer studies a list of personal characteristics. The applicant should strive to show the strengths of his character and personality in his resume so that the manager makes an objective choice.
Characteristic
An approximate list of personal qualities of an employee:
- honesty;
- communication skills;
- responsibility and integrity;
- hard work;
- politeness and tact;
- determination;
- flexibility and ability to accept someone else's point of view;
- self-criticism, the ability to see one’s mistakes and admit them;
- stress resistance.
- readiness for professional deformation.
This list shows positive properties; there are also negative aspects of personality that are easy to identify through the opposites of positive properties. It is difficult to find an ideal employee; everyone has these and other characteristics in different proportions.
Top 20 most popular personal qualities on a resume
Examples of business qualities for workers by specialty
Example #1: accountant.
A lot depends on this person. Sometimes, even the life of the company depends on him and his ability to manage money correctly.
Strong professional qualities of an accountant that are important to indicate: resistance to stress, perseverance, learning ability, loyalty, responsibility, non-conflict. And it’s not for nothing that we put stress resistance in first place. Conducting financial transactions for a company with a million-dollar turnover is not a reason for stress? If the turnover is lower, the nerves are intact and the sleep is stronger.
Example No. 2: sales manager.
The more he can sell, the better. The more new clients it attracts, the more confidently the company will develop. Yes, the life of the company largely depends on the sales manager. True, representatives of this position are not always rewarded with decent wages. But we will only talk about the good, and only about professional sales managers, for whom it is important to indicate the following employee qualities for their resume:
Sociability, resistance to stress, presentable appearance, well-spoken speech, learning ability, responsibility. In the case of the sales manager, we put communication skills first. True, what kind of sales can there be if the manager does not know how to start a conversation, and even more so, “lead” the conversation with a potential client to the result necessary for the company?
Example #3: Secretary.
For some reason, there is a stereotyped opinion that a secretary is an exclusively attractive person. And she is included, but many complex routine tasks fall on the shoulders of the secretary, depending on the needs of the company.
Personal qualities in a resume for a secretary: competent speech, attractive appearance, diligence, responsibility, perseverance, ability to work in a team, non-conflict. And here is the destruction of the template: primacy goes to “competent speech.”
Secretaries must be able to win over every visitor, be it an applicant for a position in the company or a potential business partner. The secretary is the first to create a general impression of the company. Have you ever met secretaries who couldn’t say two words? If you have met, you understand exactly why competent speech is so important.
Here we “went through” some of the most common vacancies that appear on the Internet every day in the amount of several dozen and even hundreds.
Why not pay special attention to IT specialists?
The professional skills of IT specialists are especially valuable today. Many companies are in need of incredibly cool specialists who can catch up and surpass their competitors, while increasing the company’s income several times.
Here's what IT specialists most often write about themselves in their resumes:
- Analytic mind
- Hard work
- Skill to work in team
- Ability to work with large amounts of information
Hard work, it seems to us, is approximately the same pattern as “determination” with “the ability to work for results. It is not hard work that potential employers want to see in the personal qualities column of their future IT specialist. Do you want to know what they want to see?
Here's what:
- Independence
- Initiative
- Stress resistance
- Energy
- Responsibility
- Skill to work in team
- Attentiveness
- Mobility
- Creativity
This is the track record.
Business qualities, as you can see, have absolutely no importance for an IT specialist’s resume. In the first positions: independence and initiative.
True, what employer wants to get an IT specialist into their team, who will have to be constantly monitored or adjusted and reminded of something? Moreover, the IT sector is one of the few where narrow specialization does not allow management to influence the result in any way.
So it turns out that an IT specialist must be independent, proactive (where would we be without this), creative, etc. Resistance to stress is a plus for the karma of not only the IT specialist himself, but also the entire company. This work is rarely without stressful situations, and deadlines cannot be missed, it is undesirable to show one’s emotions and losing a client is like the collapse of one’s own and corporate reputation.
Here is a list of qualities that IT specialists list least often in their resumes:
- Charm
- Bravery
- Eloquence
- Forethought
- Strength of character
- Skepticism
It seems to us that most of this list are very important personal characteristics for a resume. Especially if you want to join a creative team. Why not indicate bravery and charm? When communicating with clients and employees, these qualities will not be superfluous. True, everything should be in moderation.
Description of business qualities
Business qualities for hiring can be classified on various grounds, including motivation, range of job responsibilities, focus on colleagues, management or contractors, time of acquisition of qualities.
One of the common and broad classifications is the division into positive and negative. They will be considered separately, since in different situations the same property can be good, but in another case turn out to be bad.
Also, some job characteristics are important for the boss, while others are important for the average specialist.
Positive
Among them are those that characterize the attitude towards work responsibilities:
- discipline;
- perseverance;
- independence in making individual decisions;
- self-learning;
- accuracy in working with documents;
- ability to plan and distribute your time;
- foresight;
- creativity;
- the ability to clearly formulate your thoughts;
- ability to make quick decisions.
Those that show the nature of relationships with others:
- ability to find a common language with clients;
- knowledge of business etiquette;
- ability to speak in public;
- ability to organize events;
- skill to work in team;
- ability to persuade;
- professional integrity;
- balance, striving for the golden mean.
The list is not exhaustive, but contains a basic set, which, if desired, can be supplemented with some personal qualities of the employee.
Negative
Definitely negative qualities:
- greed;
- quarrelsomeness;
- touchiness;
- envy;
- self-confidence and arrogance;
- arrogance;
- talkativeness and tendency to spread gossip;
- aggressiveness;
- manifestation of laziness;
- vindictiveness.
Some properties can be called negative under certain circumstances:
- hyperactivity;
- modesty;
- straightforwardness;
- emotionality.
What are the personality traits?
Personality qualities express
features of mental processes, states and properties of an individual, his character traits, temperamental features, specific behavior, interactions with other people, the environment, himself, that is, all the individual psychological characteristics of the individual.
In addition, a person’s personal qualities include
his existing knowledge, skills and abilities.
There are many classifications of personality traits and even more personality typologies based on these classifications. Psychologists have always been interested in the mystery of the human personality and they tried to sort it out “on the shelves.”
But why does an ordinary person (not a professional psychologist) need to know about what personal qualities there are? The fact is that knowledge generates self-awareness, increases awareness
.
A person who knows what personality traits exist can identify them in himself
, and then identify ways and directions
for working on himself
.
Also, knowing about personality traits, you can understand more about the people around you.
, learn how to properly build and maintain relationships.
The first stage of a relationship of any kind involves getting to know each other, which is essentially a clarification of personal qualities. When two people meet for the first time (be it a job interview or a man and a woman's first date), there is always a need to find out
what kind of person is in front of you? It is not for nothing that a resume requires you to indicate not only your work experience and basic data, but also list personal qualities, knowledge, skills and abilities.
So, if you need to know your personal qualities in order to understand how to further develop your personality, then knowledge of the personal characteristics of another person is important insofar as it allows you to determine compatibility with him and suggest what kind of relationship may develop.
Positive personality traits are usually supported, reinforced and developed, while negative people try to correct, change or eradicate.
But the division of personality traits into positive and negative is conditional
! It is based on generally accepted rules and norms of morality and ethics. You need to understand that such a subtle matter as a person’s personality, in fact, cannot be decomposed into “black” and “white”.
Personal qualities that are usually called negative are not absolute, but relatively
negative, just like positive qualities. For example, in a situation where you need to stand up for yourself, aggressiveness (which is considered a negative trait) becomes necessary and simply necessary.
Reflection in the resume
When hiring, business and personal characteristics are taken into account first. Without knowing the person, an employer can only choose a suitable candidate based on a resume or interview. Sometimes the problem arises of which employee qualities are most suitable for a resume. The applicant makes a mistake if he lists them in large numbers without selecting the main ones related to the position. For the manager, this is a signal that he does not know how to isolate the necessary information.
The wording in the resume should be clear, concise, logical, and not inconsistent with the rest of the information. It is desirable that they reflect the strengths of the individual, so that from the text it is possible to trace the connection between business qualities and professional achievements.
Sometimes applicants for a position indicate in their resume not only their best sides, but also their worst. This can have two meanings: it demonstrates the person's honesty and shows his shortsightedness. It is advisable to note your shortcomings at the interview, where they will ask about them. It is important to emphasize the desire to correct your shortcomings.
An example of the correct beginning of a resume
